Terminex Review

Terminix Review: The Pros and Cons

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Customer service: 1 (844) 251-2164
Headquarters: Memphis, TN
Founded: 1927, Memphis, TN
Revenue: 1.798 billion USD (2019)
Number of employees: 10,500
Parent organization: Servicemaster Co

Alarming, but true, 84% of Americans have had a pest control problem in the last year.

When creepy crawlies start to invade your space, who to call for help should be the last thing on your mind.

We’re taking the guesswork out of pest control so you can protect your loved ones, pets, your home, and your business.

In this review, we’ll cover the pros and cons of using Terminix for all your pest control needs.

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Pro: Terminex Delivers An Expert Opinion for Your Home

Let’s be honest. We don’t have a lot of time on our hands.

Even if we did, why would we want to spend it watching amateur YouTube videos that give shoddy advice?

Terminix has been in business for 90 years. They employ thousands of trained technicians and offer around-the-clock support.

Brown Recluse Spider

Terminix has more than 375 locations throughout North America. The odds of having one right down the road are high.

Terminix offers residential pest control services that include:

  • Mosquito control – eliminating these pesky biting bugs also helps stop the spread of Zika and West Nile viruses and yellow fever
  • Termite protection – the service that started it all for Terminix. These bugs are your home’s worst enemy.
  • Combating moisture – avoid unhealthy air quality, costly home repairs, and unwanted pests caused by moist, poorly ventilated crawl spaces, basements, and attics
  • Protection against bed bug, cockroach, and spider infestations – these are some of the most common household nuisances that are best treated and removed by professionals
  • Rodent extraction – rats, mice, and other rodents pose a serious threat to human and pet health, not to mention the destruction they can cause to a dwelling

We’re all for making life easier, which is why this long list of services tops our review of “pros.”

With a Terminix expert on your side, you’ll be able to find better uses for your free time.

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Pro: An Expert Opinion for Your Business

When it comes to businesses, Terminix can take on even more.

They offer wildlife control through humane measures to keep troublemakers like squirrels, raccoons, and birds from disrupting and damaging your business. This is done discreetly so your customers are never affected.

carpenter ant with wings

We also stumbled on this likely little-known but important service Terminix can provide: honey bee relocation.

Bees are not ideal around your business, but they are a critical pollinator in our North American ecosystem. As they forage from flower to flower, they gather and distribute pollen on their body. As such, they deserve the utmost care.

The COVID-19 pandemic also brought about a new service offering. You can now get expert disinfection, too.

Technicians come to your property to apply a commercial-grade disinfectant that kills coronavirus and other harmful bacteria and viruses. It’s also approved by the Environmental Protection Agency (EPA).

This disinfection service is targeted toward the healthcare, pharmaceutical, and food industries.

As a business owner, you have countless responsibilities on your plate. Terminix takes this particular burden off your mind so you can focus on what’s most important: your customers.

Consider that another check for the “pros” column on this Terminix review.

Pro: Customized Advice and Guaranteed Results

Terminix technicians make an initial house call, called a Smart Start™ visit, to assess what’s going on. They apply the first treatment and then build a custom plan of action that keeps you covered all year long.

Mosquito Control

Then a Terminix technician will visit three times to address the seasonal pest needs in your area.

Here’s why a seasonal approach to pest control is important:

  • Spring – breeding season means your home is highly susceptible to ants, spiders, and cockroaches
  • Summer – temperatures peak bringing with them the likelihood of (more!) ants, biting insects like fleas and mosquitoes, and house crickets
  • Fall and Winter – when temperatures and humidity drop, pests like spiders, rodents, and earwigs look for warmer places to live

Where you live can also impact the type of services you need.

For example, residents in the west need protection from scorpions, whereas homes in warmer climates might need year-round stink bug protection.

It’s like an ever-changing prescription for your pest control needs!

Terminix also backs every job with a service guarantee. If the pests come back, they will too – and at no charge.

Having that peace of mind is another “pro” on our review of Terminix.

Pro: A Brand Worth Supporting

It’s not enough anymore for companies to simply provide a good product or service. Customers demand more, especially when it comes to supporting charities and protecting the environment.

Mouse Exterminators

Terminix was founded in 1927 in the heart of the Midwest by E. L. Bruce. He owned a hardwood flooring company and was working to find a way to prevent termites from ruining his products.

Thanks to a senior chemist on Bruce’s team, the first termiticide was born, and with it, a simple mission to “nix the termites.”

Fast forward to the present day, and franchisees all over the world continue to provide protection and prevention, annual inspections, and a guarantee to solve your pesky pest control needs.

With values like accountability, passion, and innovation, they take corporate social responsibility seriously.

Terminix provides transparency in its annual Sustainability Report. Here are a few highlights that stand out most:

  • In 2019, Terminix employees volunteered more than 15,000 hours at nonprofits
  • Terminix supports 501c3 organizations like Habitat for Humanity, United Way, and the American Red Cross
  • Terminix has a Diversity, Equity & Inclusion Council to reflect the backgrounds, experiences, and cultures of its global team. There are business resource groups for PRIDE, military veterans, and Asian/Pacific Islanders, among others.
  • In 2021, the company plans to convert 400 sales vehicles from gas to hybrid models
  • Since 2017, Terminix employees have been supporting each other during times of hardship (natural disaster, unforeseen personal hardship) to the tune of $408,000 in financial assistance
  • Terminix gives employees who volunteer up to a $500 grant to support a nonprofit cause that is near and dear to their heart
  • Last year Terminix reduced its impact on landfills by switching from disposable 1-gallon jugs to 30-gallon reusable drums for a specific product – saving waste from 4,000 plastic jugs
  • Terminix focuses on education through internship programs, scholarships, and an educational program that teaches children the important role bugs play in our ecosystem

Terminix invests in their employees, their products, and the impact they have on the community.

We’re chalking that up as another “pro” on our review.

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Con: Terminex Cost

Did you know that termite damage alone costs homeowners and businesses nearly $5 billion annually?

When you hear a staggering number like that, it makes the proactive approach much more sensible.

Termite Treatment

But, even so, we’ve considered this a “con” in our review of Terminix.

Their pest control benefits aren’t without a price tag. Hiring one of their technicians requires some careful consideration of your pocketbook. To be clear, we are not saying the price you pay doesn’t justify the service you received. In fact, in our opinion, it does. However, this will not be the cheapest solution on the market. You get what you pay for.

Plus, where you live and the problems you’re facing can impact how much they charge. Terminix also offers different tiers of protection that may or may not be enough for your prevention needs.

If you’re not sure how to budget pest control into your monthly expenses, new clients can start by requesting a free estimate from Terminix.

Or, better yet, check out this handy pest control pricing calculator. You can easily see how much you should expect to pay for services in your area.

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Bottom Line: Is Terminix the Right Pest Control Provider for You?

Let’s recap the pro and con highlights of our review of Terminix, a global pest control company.

Terminix offers customized, year-round service for both residential and commercial customers. They take the guesswork out of pest control maintenance and prevention.

You can rely on the expertise of thousands of technicians to know the difference between a Texas Leaf Cutter Ant, a Citronella Ant, and a Crazy Ant (no, we’re not talking about your crazy Aunt Susan).

Plus, they know how best to treat those invaders to safeguard your home or business — and in a way that protects the environment.

You can feel comfortable knowing your hard-earned dollars support a company with a strong emphasis on corporate social responsibility and commitment to caring for its employees.

All of this comes with a fee though, so it’s important to understand your needs and your options.

If you’re ready to find the right pest control provider for you, get a free quote on services in your area.

We’ve compiled dozens of industry-leading pest control service providers, like Terminix, into our database to find the perfect solution for you and your budget.

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